01. Overview
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Retrotech collects, uses, shares, and protects personal information when you use our websites, applications, and related services (the “Services”). It is intended to support your rights under applicable law, including the UAE PDPL where relevant.
Scope
This Policy applies to personal information we process in connection with the Services, whether you use them for personal or business purposes.
For new users, this Privacy Policy is effective upon posting. For existing users, it takes effect on the date indicated on the Services. By continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy.
02.Data We Collect
Personal Information We Collect
We collect personal information from three sources:
A. Information you provide
- Account details (name, email, password, phone, address)
- Business details (company name and contact details)
- Transaction and service details (payments, billing, service requests)
- Content you submit (documents, forms, messages, uploads)
- Recruiting information (if you apply for a job)
B. Information collected automatically
- Device and usage data (IP address, device identifiers, browser type, pages viewed, interactions)
- Cookies and similar technologies for essential functionality, analytics, and (where permitted) advertising
C. Information from third parties
- Identity verification/KYC providers (where applicable)
- Partners and service providers supporting the Services
- Public sources (e.g., property-related records, where relevant)
03.How We Use Data
How We Use Personal Information
We use personal information to:
- Provide and operate the Services
- Set up and manage accounts
- Process transactions and provide customer support
- Improve performance, security, and user experience
- Communicate service updates and important notices
- Conduct analytics and internal reporting
- Send marketing communications (you can opt out anytime)
05.Your Rights (UAE)
Your Choices and Rights (UAE)
You can:
- Control cookies via browser/device settings
- Opt out of marketing emails via the unsubscribe link
- Disable push notifications in device settings
Subject to applicable law, you may have the right to request:
- Access to your personal information
- Correction of inaccurate data
- Deletion (where applicable)
- Withdrawal of consent (where processing is based on consent)
- Objection/restriction (in certain circumstances)
- Data portability (where applicable)
To exercise your rights, contact us at info@retrotech.ae. We may need to verify your identity.
International Transfers
Your information may be processed outside the UAE. Where required, we apply appropriate safeguards for cross-border transfers.
Data Retention
We keep personal information only as long as needed for the purposes described above, legal compliance, dispute resolution, and enforcement of agreements.
06.Security & Contact
Security
We apply reasonable security measures, but no system is completely secure.
Children
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.
Contact Us
Email:info@retrotech.ae
Address:PO Box 4422, Fujairah United Arab Emirates
Attn:Privacy Team / Data Protection
Updates
We may update this Policy from time to time. If changes are material, we will provide notice as required by law.
Last Updated:01 March 2026