Last Updated: March 28, 2025
This Privacy Policy describes how Retrotech (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our website and maritime software applications.
1. INFORMATION WE COLLECT
Personal Information
- Contact Information: Name, email address, phone number, and mailing address when you create an account, purchase our maritime software, or contact us.
- Account Information: Username, password, and account preferences.
- Payment Information: Credit card details, billing address, and other payment details when you make a purchase.
- Maritime-Specific Information: Vessel identification, crew information, route data, and other maritime-related data that you input into our software applications.
- Communication Information: Any information you provide when you contact us or respond to surveys.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Features used, time spent on applications, navigation patterns, and actions taken within our maritime software.
- Location Information: General location derived from your IP address and, if enabled, precise location data to support maritime navigation features.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide, maintain, and improve our maritime software applications and services
- Process and fulfill your software licenses and subscriptions
- Communicate with you about your account or transactions
- Send you updates, security alerts, and support messages
- Provide technical support and troubleshooting
- Personalize your experience and deliver content and product offerings relevant to maritime operations
- Monitor and analyze trends, usage, and activities to enhance maritime software functionality
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations in the maritime industry
3. HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Service Providers: Third parties that help us operate our website, process payments, and deliver our maritime software services.
- Maritime Partners: When necessary for providing integrated maritime services you've requested.
- Legal Requirements: When required by law, regulation, or legal process, including maritime regulations.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. YOUR CHOICES
You can:
- Update or correct your account information
- Opt-out of marketing communications
- Disable cookies through your browser settings
- Request access to, deletion of, or restrictions on the use of your personal information, subject to legal retention requirements for maritime operations
5. DATA SECURITY
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure, which is particularly important for maritime operations.
6. CHILDREN'S PRIVACY
Our website and maritime software applications are not intended for children under 13. We do not knowingly collect information from children under 13.
7. INTERNATIONAL DATA TRANSFERS
As a provider of maritime software, we may transfer your data internationally as required for global maritime operations. We take appropriate safeguards to ensure the protection of your information when transferred across borders.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and within our maritime software applications.
9. CONTACT US
If you have questions about this Privacy Policy, please contact us at:
- Email: support@retrotech.ae
- Address: PO Box 4422, Creative City, Fujairah, United Arab Emirates